Analysis of Data Needs Survey for BPS-Statistics of Pesawaran Regency 2021

Republic of Indonesia Law Number 25 of 2009 concerning Public Services stipulates that every public service provider is obliged to carry out an evaluation of the performance of public service implementers. One form of this evaluation is realized through the implementation of a Community Satisfaction Survey (SKM) as regulated in Permenpan RB Number 14 2017. The Central Statistics Agency (BPS), as one of the public service providers that provides statistical data and information, always tries to provide excellent service to consumers. BPS has regularly held SKM every year which is integrated into the Data Needs Survey (SKD). This survey aims not only to obtain perceptions of consumer satisfaction with BPS data services, it also aims to identify data needs and consumer satisfaction perceptions of the quality of data produced by BPS.This publication provides a descriptive explanation of service unit performance, anti-corruption behavior, data requirements, and consumer satisfaction with BPS data quality. Presentation of data is displayed in the form of tables, graphs, and infographics. The Consumer Satisfaction Index (IKK) and the Anti-Corruption Perception Index (IPAK) are the main indicators presented in this publication.