Report on the Results of the 2024 BPS Pesawaran Regency Data Needs Survey, Quarter II-2024

Republic of Indonesia Law Number 25 of 2009 concerning Public Services regulates that every public service provider is obliged to carry out an evaluation of the performance of public service implementers. One form of this evaluation is realized through the implementation of Community Satisfaction Surveys (SKM) as regulated in the Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017 concerning Guidelines for Preparing Community Satisfaction Surveys for Public Service Providing Units.The Central Statistics Agency (BPS), as one of the public service providers that provides statistical data and information, always strives to provide excellent service to consumers. BPS has held SKM regularly every year which is integrated into the Data Requirements Survey (SKD). This survey not only aims to obtain the level of consumer satisfaction with BPS data services, but also aims to identify data needs and the level of consumer satisfaction with the quality of data produced by BPS. The availability of data and statistical information required by data users needs to be studied in order to produce quality statistical data and information and achieve BPS's vision as a pioneer of trusted statistical data for all.The SKD2024 implementation results report provides an overview of the level of service user satisfaction with services at the BPS Integrated Statistical Service Unit (PST). The indicators presented in the second quarter 2024 report include the Consumer Satisfaction Index (IKK), Community Satisfaction Index (IKM), Service Quality Perception Index (IPKP) and Anti-Corruption Perception Index (IPAK).